Your privacy is very important to us. We want to make your experience on
the Internet as enjoyable and rewarding as possible, and we want you to use
the Internet’s vast array of information, tools, and opportunities with
complete confidence.
We have created this Privacy Policy to demonstrate our firm commitment to
privacy and security. This Privacy Policy describes how Laguna Beach Internet
collects information from all end users of Laguna Beach Internet’s Internet
services (the “Services”)—those who access some of our Services but do
not have accounts (“Visitors”) as well as those who pay a monthly service
fee to subscribe to the Service (“Members”)—what we do with the
information we collect, and the choices Visitors and Members have concerning
the collection and use of such information. Laguna Beach Internet requests
that you read this Privacy Policy carefully.
Personal Information Laguna Beach Internet
Collects and How It Is Used
Introduction
Laguna Beach Internet collects information in different ways from Visitors and
Members who access the various parts of our Services and the network of Web
sites accessible through our Service. We use this information primarily to
provide a customized experience as you use our Services and, generally, do not
share this information with third parties. However, we may disclose personal
information collected if we have received your permission beforehand or in
very special circumstances, such as when we believe that such disclosure is
required by law or other special cases described below.
Registration
Members are asked to provide certain personal information when they sign up
for our Services including name, address, telephone number, billing
information (such as a credit card number), and the type of personal computer
being used to access the Services. The personal information collected from
Members during the registration process is used to manage each Member’s
account (such as for billing purposes). This information is not shared with
third parties, unless specifically stated otherwise or in special
circumstances. However, in instances where Laguna Beach Internet and a partner
jointly promote the Services, Laguna Beach Internet may provide the partner
certain personal information, such as the name, address, and username of
persons who subscribed to the Services as a result of the joint promotion for
the sole purpose of allowing us and the partner to assess the results of the
promotion. In this instance, personal information may not be used by the
partner for any other purpose. Laguna Beach Internet may also generate
nonidentifying and aggregate profiles from personal information Members
provide during registration (such as the total number, but not the names, of
Members). As explained in more detail below, we may use this aggregated and
nonidentifying information to sell advertisements that appear on the Services.
Laguna Beach Internet Partners and Sponsors
Some Laguna Beach Internet products and services are offered to Visitors and
Members in conjunction with a non-affiliated partner. To provide Visitors and
Members some of these products and services, the partner may need to collect
and maintain personal information. In these instances, you will be notified
before any such data is collected or transferred and may decide not to use
that particular service or feature. Laguna Beach Internet will share
nonidentifying and aggregate information (except as described above), but not
personal information, with such partners in order to administer the cobranded
products or services offered.
Online Shopping
At some Web sites, you can purchase products and services or register to
receive materials, such as a catalog or new product and service updates. In
many cases, you may be asked to provide contact information, such as your
name, address, email address, phone number, and credit/debit card information.
If you complete an order for someone else, such as an online gift order sent
directly to a recipient, you may be asked to provide information about the
recipient, such as the recipient’s name, address, and phone number. Laguna Beach Internet
has no control over the third parties’ use of any personal information you
provide when placing such an order. Please exercise care when doing so.
If you order products directly from Laguna Beach Internet, such as through
the “Laguna Beach Internet Store,” we will use the personal information
you provide only to process that order. We do not share this information with
outside parties except to the extent necessary to complete that order.
Online Advertisements
Laguna Beach Internet displays our online advertisements. We share aggregated
and nonidentifying information about our Visitors and Members collected
through the registration process as well as through online surveys and
promotions with these advertisers. Additionally, in some instances, we use
this aggregated and nonidentifying information to deliver tailored
advertisements. For instance, an advertiser tells us the audience they want to
reach (for example, males between 25 and 55 years of age) and provides us an
advertisement tailored to the audience. Based upon the aggregated and
nonidentifying information we have collected, we may then display the
advertisement to the intended audience. Laguna Beach Internet does not share
personal information about its Visitors or Members with these advertisers.
Responses to Email Inquiries
When Visitors or Members send email inquiries to Laguna Beach Internet, the
return email address is used to answer the email inquiry we receive. Laguna Beach Internet
does not use the return email address for any other purpose and does not share
the return email address with any third party.
Voluntary Customer Surveys
We may periodically conduct both business and individual customer surveys. We
encourage our customers to participate in these surveys because they provide
us with important information that helps us to improve the types of services
we offer and how we provide them to you. Your personal information and
responses will remain strictly confidential, even if the survey is conducted
by a third party. Participation in our customer surveys is voluntary.
We take the information we receive from individuals responding to our
Customer Surveys and combine (or aggregate) it with the responses of other Laguna Beach Internet
customers to create broader, generic responses to the survey questions (such
as gender, age, residence, hobbies, education, employment, industry sector, or
other demographic information). We then use the aggregated information to
improve the quality of our services to you, and to develop new services and
products. This aggregated, non-personally identifying information may be
shared with third parties.
Special Cases
It is Laguna Beach Internet’s policy not to use or share the personal
information about Visitors of Members in ways unrelated to the ones described
above without also providing you an opportunity to opt out or otherwise
prohibit such unrelated uses. However, Laguna Beach Internet may disclose
personal information about Visitors or Members, or information regarding your
use of the Services or Web sites accessible through our Services, for any
reason if, in our sole discretion, we believe that it is reasonable to do so,
including: to satisfy laws, such as the Electronic Communications Privacy Act,
regulations, or governmental or legal requests for such information; to
disclose information that is necessary to identify, contact, or bring legal
action against someone who may be violating our Acceptable
Use Policy or other user policies; to operate the Services properly; or to
protect Laguna Beach Internet and our Members.
"Cookies" and How
Laguna Beach Internet
Uses Them
A “cookie” is a small data file that can be placed on your hard drive when
you visit certain Web sites. Laguna Beach Internet may use cookies to collect,
store, and sometimes track information for statistical purposes to improve the
products and services we provide and to manage our telecommunications
networks. Additionally, be aware that if you visit non-Laguna Beach Internet
web sites where you are prompted to log in or that are customizable, you may
be required to accept cookies.
Advertisers and partners may also use their own cookies. We do not control
use of these cookies and expressly disclaim responsibility for information
collected through them.
Laguna Beach Internet's
Commitment to Children's Privacy
Protecting children’s privacy is especially important to us. It is our
policy to comply with the Children’s Online Privacy Protection Act of 1998
and all other applicable laws.
We have Web pages designed especially for our younger users. While we make
every effort to ensure that these Web sites are fun and age-appropriate for
our younger audience, we believe that there is no substitute for proper
parental supervision. For further information about tips, tools,
age-appropriate or kid-friendly Web sites and how to report online trouble,
please visit www.getnetwise.org.
Finally, Laguna Beach Internet recommends that children ask a parent for
permission before sending personal information to Laguna Beach Internet, or to
anyone else online.
Public Forums
Please remember that any information you may disclose in our Member Directory,
or other public areas of our Web sites or the Internet, becomes public
information. You should exercise caution when deciding to disclose personal
information in these public areas.
Laguna Beach Internet's
Commitment to Data Security
Services and Web sites we sponsor have security measures in place to protect
the loss, misuse, and alteration of the information under our control. While
we make every effort to ensure the integrity and security of our network and
systems, we cannot guarantee that our security measures will prevent
third-party “hackers” from illegally obtaining this information.
How to Access or Modify Your Information
Laguna Beach Internet offers Members the opportunity to access or modify
information provided during registration. To access or modify such
information, contact our Laguna Beach Internet at 949-305-3671.
Where to Direct Questions About
Laguna Beach Internet's
Privacy PolicyLaguna Beach Internet's
Privacy Policy
If you have any questions about this Privacy Policy or the practices described
herein, you may contact:
privacy-policy@lagunainternet.com
Revisions to This Policy
Laguna Beach Internet reserves the right to revise, amend, or modify this
policy, our Internet Service Agreement and our other
policies and agreements at any time and in any manner. Notice of any revision,
amendment, or modification will be posted in accordance with the Internet
Service Agreement.
Rev. 0
6/17/2002
